While Omnichannel Strategy focusses more on the Customer and 360 Degree Customer View, Multichannel Strategy focusses more on the Product & Sales Channels.
Browsing: Omnichannel Retail
Omnichannel Retail is a smooth, seamless and uniform customer experience
in which customers can interact simultaneously or move between different Channels like Sales, Support, Online (website), App and Media in one seamless journey. This Category is a Collection of Videos, Articles, Tutorials and Guides on OmniChannel.
Walmart Provides Enhanced Customer Experience through its Tech Innovation based Omnichannel Strategy. Learn more about Walmart Omnichannel Retail Strategy.
Nike’s Omnichannel Strategy offers an immersive Retail Experience which combines Retail Store, Online, Ecommerce and Mobile Customer Journeys seamlessly.
360 Customer View is synonymous with Omnichannel Retail and uses centralised data management to provide seamless unified customer experience across all channels
Omnichannel Retail is a concept that uses Centralised Customer Data to provide an integrated Customer Exp across all channels for a seamless shopping experience.