Browsing: Customer Service

Customer Service is the Interaction between the Buyer and the Seller. It is the Help and Support Seller offers Customers for before, during & after a Purchase.

The Pre-Sales, During Sale/Purchase and Post-Sales Support Rendered to the Customer during the Process of Customer Acquisition, Engagement and Retention is Referred to as Customer Service

This Category is a Digital Library & Collection of Free Learning Videos, Articles, Knowledge Guides, Documentaries, Talks & Discussions on Customer Service.

Learn How to Deliver Great Customer Service by Handling Customer Complains Effectively in a Manner that also helps in building a Great Brand Equity & Customer Experience ensuring their Loyalty and Sustained Engagement resulting in Higher Customer Lifetime Value as opposed to an Early Customer Churn

Learn about 13 Key Customer Service Qualities that Ensure Increased Customer Delight, Engagement, Retention & Higher CLV. Great Customer Service often reflects in Higher Brand Equity & Power.