Browsing: Customer Service

Customer Service is the Interaction between the Buyer and the Seller. It is the Help and Support Seller offers Customers for before, during & after a Purchase.

The Pre-Sales, During Sale/Purchase and Post-Sales Support Rendered to the Customer during the Process of Customer Acquisition, Engagement and Retention is Referred to as Customer Service

This Category is a Digital Library & Collection of Free Learning Videos, Articles, Knowledge Guides, Documentaries, Talks & Discussions on Customer Service.

Learn How to Deliver Great Customer Service by Handling Customer Complains Effectively in a Manner that also helps in building a Great Brand Equity & Customer Experience ensuring their Loyalty and Sustained Engagement resulting in Higher Customer Lifetime Value as opposed to an Early Customer Churn