What are the current Customer Experience Trends in 2022 and beyond and how Technology, AI and Metaverse would shape those trends
Browsing: Customer
This Category is a Digital Library & Collection of Free Learning Videos, Articles, Stories, Knowledge Guides & Discussions about Customer, Customer Analytics, Customer Journey, Customer Retention, Acquisition, Customer Lifetime Value, Customer Experience, Customer Engagement and CRM Tools and Softwares.
Learn about 13 Key Customer Service Qualities that Ensure Increased Customer Delight, Engagement, Retention & Higher CLV. Great Customer Service often reflects in Higher Brand Equity & Power.
Customer Service is the Interaction between the Buyer and the Seller. It is the Help and Support Seller offers Customers for before, during & after a Purchase.
Learning Guide on Customer Acquisition Cost Vs Customer Retention Cost, Which is more important? How to calculate Customer Acquisition Cost? What is Customer Retention Cost