Learn about 360 Degree Customer Data Unifying Process from all the Channels, Platforms & Devices to provide One Single View of Customer for Higher Customer Engagement, Personalisation, Relevance & ROI
Browsing: Omnichannel Implementation
Learn How Omnichannel Retail, with Synergy and Unification across Mobile, Web, and In-Store can offer Seamless experiences to the consumer, an improved Brand Engagement & a higher CLV.
Omnichannel Retail Strategy had a Great Impact on Customer Experience at Ford. It led to 4x Website Engagement Lift, 24x Display Performance Lift and 48x Email Performance Lift. Learn More How Ford Achieved this & got a Digital Connect with its Physical Visitors
The Breaking of the Silos & Open Collaboration across 3 Departments (to Unify Customer Experience across Digital, In-Store and Mobile) Helped in Creating an Omnichannel Ecosystem at Macy’s. Learn More
Learn about Omnichannel Strategy and its Implementation at Target and how it is taking a notch up to compete with the Likes of Amazon and its Broad Range of Available Products
Learn about Coach & How it made Successful Omnichannel Retail implementation. It Synchronised its e-commerce and in-store inventory for a Unified Customer View. Learn More about this.