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Discover the essential KPIs that track & optimize every stage of the online customer journey, from awareness to retention, in this comprehensive guide.
Learn what Net Promoter Score (NPS) is, how it’s calculated, and why it’s a vital tool for measuring customer loyalty and driving business growth. Discover how NPS impacts word-of-mouth and customer satisfaction.
AI & Data Science
Learn in this MIT SMR Webinar How Internet of Things, Market Dynamics, & Rapidly Changing Tech Landscape are Influencing how companies Build their Data Products
Learn about the Benefits and Risks of adopting High Tech Manufacturing with Advanced Robots, 3D Printers & Automation of Many of the Core Manufacturing Tasks.
Technology & Programming
Discover the top Kafka use cases that are transforming industries, from real-time data streaming to event-driven architectures. Learn how Kafka powers scalable, low-latency solutions for modern business needs.
Discover the Sustainable Practices of top shoemakers as they tackle footwear waste, delving into their Cutting-Edge Recycling strategies & Green Initiatives
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The Role of Customer Service Language is Incredibly Important as it is a Bridge between the Brand and the Customer. Improve Your Customer Service Skills by Avoiding 7 Phrases. Learn More on those.
Learn How to Deliver Great Customer Service by Handling Customer Complains Effectively in a Manner that also helps in building a Great Brand Equity & Customer Experience ensuring their Loyalty and Sustained Engagement resulting in Higher Customer Lifetime Value as opposed to an Early Customer Churn
Omnichannel Retail Strategy had a Great Impact on Customer Experience at Ford. It led to 4x Website Engagement Lift, 24x Display Performance Lift and 48x Email Performance Lift. Learn More How Ford Achieved this & got a Digital Connect with its Physical Visitors
Omnichannel Reverse Supply Chain Logistics have greater Challenges & result in much Higher Returns Rates compared to Traditional, Isolated Shopping Channels. Learn More.
Learn about the Distribution Centre of Dansk Supermarked, fully Automated & Designed Specifically to handle highly complex pallets for the retail trade with Minimal Costs & Max Quality & Efficiency.
Energy and Smart Cities
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Two college students founded one of Louisiana’s only glass recycling companies. They’re turning glass into sand and using it for coastal restoration.
Millions of tons of sugarcane waste is produced every year, also known as bagasse. Learn How Yash Pakka’s brand Chuk is creating tableware out of the waste.
Saffron Harvesting Process (with Intense Physical Labour) & Packaging with its Distinct Flavour, Smell & Colour make it the most Expensive Spice in the World.
From cinnamon to green cardamom, bamboo salt to river reed salt, learn in this video guide what makes these spices and salts so expensive to use.
Avocado has become one of the world’s trendiest foods, but they require an extraordinary amount of costly resources and labour in order to grow. Learn Why.
Over 1/3 of greenhouse gas emissions come from food production. For a greener future, this urgently needs to change. How to Eat for a more sustainable future ?