Learn about the Ultimate CSM (Customer Success Managers): Are they the Real Champions for Customer Needs, Retention or Just a facade and Illusory Smoke Screen.
Browsing: Customer Service
Customer Service is the Interaction between the Buyer and the Seller. It is the Help and Support Seller offers Customers for before, during & after a Purchase.
The Pre-Sales, During Sale/Purchase and Post-Sales Support Rendered to the Customer during the Process of Customer Acquisition, Engagement and Retention is Referred to as Customer Service
This Category is a Digital Library & Collection of Free Learning Videos, Articles, Knowledge Guides, Documentaries, Talks & Discussions on Customer Service.
Learn in this MIT Webinar How an AI-Driven Customer Service Strategy Can Play an Important Role in Transforming Customer Experience to Improve Overall Brand Experience, Customer Loyalty & Engagement.
The Role of Customer Service Language is Incredibly Important as it is a Bridge between the Brand and the Customer. Improve Your Customer Service Skills by Avoiding 7 Phrases. Learn More on those.
Learn How to Deliver Great Customer Service by Handling Customer Complains Effectively in a Manner that also helps in building a Great Brand Equity & Customer Experience ensuring their Loyalty and Sustained Engagement resulting in Higher Customer Lifetime Value as opposed to an Early Customer Churn
Learn about 13 Key Customer Service Qualities that Ensure Increased Customer Delight, Engagement, Retention & Higher CLV. Great Customer Service often reflects in Higher Brand Equity & Power.
Customer Service is the Interaction between the Buyer and the Seller. It is the Help and Support Seller offers Customers for before, during & after a Purchase.