Learn How to Deliver Great Customer Service by Handling Customer Complains Effectively in a Manner that also helps in building a Great Brand Equity & Customer Experience ensuring their Loyalty and Sustained Engagement resulting in Higher Customer Lifetime Value as opposed to an Early Customer Churn
Browsing: Marketing
Digital Library of Marketing featuring Free Learning Videos, Articles, Tutorials, Guides & Knowledge Banks on A to Z of Marketing including Brand, Marketing Mix, Marketing Analytics, Marketing Technology and Tools, Omnichannel Marketing, Multichannel Marketing, Mobile Marketing, Digital Marketing, Marketing Strategy, Marketing Failure Stories and much more.
Learn about various Innovative Blockchain Solutions and how they can help to shape the future of energy system with Smart, Reliable, Efficient Grids & Networks
Learn how to Design a Blueprint for Organization wide Digital Transformation by ushering in a Cultural Change & Seamless Customer Experience across Platforms
Digital Transformation can Revolutionise the Energy Sector with Advancement in Grid Operations, Planning & Cost Cutting & by Providing Sustainable Energy System
Learn about The Digital Transformation Path from Automated to Autonomous Supply Chains & how it reflects in the Throughput & efficiency across the Supply Chains
Learn How the Different Components of a Retail Supply Chain give a Seamless Hyper-Connected Shopping Experience to the Customer with Digital Transformation
Learn about Omnichannel Distribution and its Implementation at an Organization and how that resulted in reduction in Labor Expenses and Transportation Costs
Learn How Autodesk ushered in a Cultural Change and moved away from SILOS to a Hyper-connected Organization & Digitally Transformed using Collaborative Learning. Guy Martin, Director of Open Source, Autodesk, shared his thoughts on the Path to Hyper-Connected Organisation.
Learn How Nestle made the Cultural Change of Moving Away from the SILOED thinking to a Hyper connected Organisation for achieving Digital Transformation
Mobile First e-Commerce & Social Media are at the heart of Digital Transformation and Personalisation to offer Customers with an Omnichannel Shopping Experience