Learn in this MIT SMR Webinar, How the Process of Creating a Seamless & Unified Customer Experience with Digital Transformation begins with Breaking Silos which in turn Disrupts Legacy Leaders
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Digital Library of Marketing featuring Free Learning Videos, Articles, Tutorials, Guides & Knowledge Banks on A to Z of Marketing including Brand, Marketing Mix, Marketing Analytics, Marketing Technology and Tools, Omnichannel Marketing, Multichannel Marketing, Mobile Marketing, Digital Marketing, Marketing Strategy, Marketing Failure Stories and much more.
Learn what Translates to a Great Customer Service and How a Managed and Sustained Customer Service across devices, platforms and channels contributes to a Great Customer Experience.
Learn in this MIT Webinar How an AI-Driven Customer Service Strategy Can Play an Important Role in Transforming Customer Experience to Improve Overall Brand Experience, Customer Loyalty & Engagement.
Learn in this MIT Sloan Management Review Webinar how the Role of CIOs is Evolving with the Customer Experience Gaining in Huge Importance in the Era of Digitalisation & Omnichannel Retail, Innovation & Rapidly Changing Business Landscape
Learn in this MIT Webinar How an Organisation can Implement a Digital Transformation Strategy using IOT to become Hyper Connected & More Collaborative
The Role of Customer Service Language is Incredibly Important as it is a Bridge between the Brand and the Customer. Improve Your Customer Service Skills by Avoiding 7 Phrases. Learn More on those.
Learn How to Deliver Great Customer Service by Handling Customer Complains Effectively in a Manner that also helps in building a Great Brand Equity & Customer Experience ensuring their Loyalty and Sustained Engagement resulting in Higher Customer Lifetime Value as opposed to an Early Customer Churn
Learn about various Innovative Blockchain Solutions and how they can help to shape the future of energy system with Smart, Reliable, Efficient Grids & Networks
Learn how to Design a Blueprint for Organization wide Digital Transformation by ushering in a Cultural Change & Seamless Customer Experience across Platforms
Digital Transformation can Revolutionise the Energy Sector with Advancement in Grid Operations, Planning & Cost Cutting & by Providing Sustainable Energy System