Learn How to Deliver Great Customer Service by Handling Customer Complains Effectively in a Manner that also helps in building a Great Brand Equity & Customer Experience ensuring their Loyalty and Sustained Engagement resulting in Higher Customer Lifetime Value as opposed to an Early Customer Churn
Author: AM
AM
AM, The Founder and CEO of RetailMarketingTechnology.com is an Entrepreneur & Business Management Professional with over 20+ Years Experience and Expertise in many industries such as Retail, Brand, Marketing, Technology, Analytics, AI and Data Science. The Industry Experience spans across Retail, FMCG, CPG, Media and Entertainment, Banking and Financial Services, Media & Entertainment, Telecom, Technology, Big Data, AI, E-commerce, Food & Beverages, Hospitality, Travel & Tourism, Education, Outsourcing & Consulting. Currently based in Austria and India
Omnichannel Retail Strategy had a Great Impact on Customer Experience at Ford. It led to 4x Website Engagement Lift, 24x Display Performance Lift and 48x Email Performance Lift. Learn More How Ford Achieved this & got a Digital Connect with its Physical Visitors
Omnichannel Reverse Supply Chain Logistics have greater Challenges & result in much Higher Returns Rates compared to Traditional, Isolated Shopping Channels. Learn More.
Learn about the Distribution Centre of Dansk Supermarked, fully Automated & Designed Specifically to handle highly complex pallets for the retail trade with Minimal Costs & Max Quality & Efficiency.
Learn how to design a supermarket and retail store layout for a seamless shopping experience. Uncover the art of creating customer-centric spaces, optimizing product placement, lighting techniques, shelving arrangements, and energy-efficient practices
Learn about a Retail planogram, the areas that have the highest sales velocity, how Placement Decisions are made in a Store and How to Influence Your Placement
Learn about 8 Ways (with Pros & Cons) for Designing Retail Floor Space and how Each Works & How Each Floor Space Option might be the best fit for your Business
Learn whether the Physical Retail Stores be still there after a 1000 years with the advances in technology, Digital Platforms and Increased Focus on Omnichannel Experience or are these Just Myths. Learn More in this Video
In the Era of Digital Media, Social Commerce & Mobile, Learn How Customer Centricity and Seamless Shopping Experience has even gained more Importance and is Driving the Future of Retail Design & Experience
The Breaking of the Silos & Open Collaboration across 3 Departments (to Unify Customer Experience across Digital, In-Store and Mobile) Helped in Creating an Omnichannel Ecosystem at Macy’s. Learn More