How long does it take until a Customer stops using your product and Which are those Segments that show Higher Propensity to Churn ? Learn about this with Couple of Telecom Case Studies
Browsing: Customer Churn Analysis
How long does it take until a Subscriber stops using your product and Which are those Segments that show Higher Propensity to Churn ? Learn about this with a Telecom Case Study
Churn Rate is the number of Customers or Products leaving a Collective Group over a Specific Period. An annual churn rate of 25 percent implies an average customer life of 4 years.